The Canadian Radio-Television Telecommunication Commission (CRTC) will wade this week into the muddy waters of net neutrality. The familiar voices of industry and privacy/tech advocates have started the predictable debate, but it seems that – in true Canadian fashion – both sides are missing the boat. [...]
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A price tag well into five figures is no longer uncommon for a small business trying to build a website. Many medium sized businesses tag another zero on the end of their bills – yet even larger companies with even bigger budgets are often reluctant to spend a small fraction of that to ensure that their sites actually work. A small but growing industry has been screaming for attention, but is still not getting the respect they deserve. Usability experts have spent years studying how people use the Internet to determine what works and what doesn’t, and even though their invaluable insights are available for a fraction of what it costs to create a site, the vast majority of comapnies never bring one in. |
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